QUALITY POLICY

Our aim is the satisfaction of our internal and external clients, offering high quality services.

    • OUR BASIS IS
    • > To fully understand our client’s needs and always exceed their expectations.
    • > To ensure the constant improvement of our processes.
    • > To Implement procedures by which problems can be identified and solved the moment or before they occur.
    • > To Qualify and train our personnel in order to be in condition to offer the service level required.
    • TO THIS PURPOSE, WE ENCOURAGE
    • > The definition and standardization of the different tasks providing a responsible execution according to documented procedures, in order to prevent mistakes instead of correcting them.
    • > Immediate assistance to our clients.
    • > Team work based on leadership and example.
 

  • DRAFTS

    We offer you daily information about the draft situation from Parana River, Uruguay and most of Argentine ports.

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  • LINE UPS

    Updated information is provided on vessel’s positions through our line-ups including all the major Argentine ports.

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  • PORTS & TERMINALS

    We’ve gathered all ports and terminals information and specifications along the Argentine coast.

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